At FishOnDelivery, we value and respect the privacy of our customers. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the choices you have regarding your data. By using our website or services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Personal Information: When you place an order or register on our website, we collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Transaction Information: Details about your purchases, delivery preferences, and payment history.
- Usage Data: Information on how you access and interact with our website, such as IP address, browser type, and device data.
- Cookies: We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect some website features.
2. How We Use Your Information
We use the collected information for several purposes, including:
- Order Processing: To fulfill and manage your fish delivery orders.
- Communication: To send order updates, marketing communications (if opted in), and customer service support.
- Personalization: To improve the user experience and customize content based on your preferences.
- Analytics: To analyze website traffic, performance, and user behavior for site optimization.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our terms.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
- Service Providers: We may share information with trusted third-party service providers that help us with payment processing, order fulfillment, delivery services, marketing, and analytics.
- Legal Compliance: If required by law or to protect our rights, we may disclose your information to authorities or in response to legal requests.
4. Data Security
We employ industry-standard security measures to protect your personal data, including encryption and secure storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.
5. Your Rights and Choices
You have several rights regarding your personal information, including:
- Access: You can request to view the information we hold about you.
- Correction: If you believe any information is inaccurate, you can request to update it.
- Deletion: You can request that we delete your personal data, subject to certain limitations.
- Opt-Out: You can unsubscribe from marketing communications at any time by following the “unsubscribe” instructions in the emails we send you.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the functionality of our website. These help us:
- Remember your preferences
- Track website usage and improve our services
- Personalize content
You can control the use of cookies through your browser settings, but disabling cookies may impact your experience on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
FishOnDelivery
Email: sunshineenterprise7980@gmail.com
Phone: 7980403585
Address: 57 G C Ghosh Road, Patipukur, Kolkata – 700048.
